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Charity

Through our mental health training for charities, we help you create psychologically safe workplaces where staff feel supported and valued.

Charity

Charity

Charity employees and volunteers are incredibly caring people, often taking on the stress of others. Without the right support, they can face workplace mental health issues such as vicarious trauma, compassion fatigue, and burnout.

Our mental health and personal safety training for charities equips managers and teams to foster supportive cultures and psychologically safe workplaces, where people feel valued, heard, and able to share their emotional burdens before they become overwhelming.

For charities with retail stores, the post-pandemic rise in violence has added further strain to wellbeing programmes. This not only impacts staff and volunteer safety, but also risks operational stability, as volunteers make up more than 87% of shop workers. At a time when charity retail is booming, retaining and recruiting volunteers has never been more vital. With the right mental health and conflict management training, many incidents can be prevented, protecting both people and the future of charity retail.

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Oakwood Training

Why choose us?

Practical

Developed by experts and delivered by practitioners with real life skills and experience

Handpicked trainers

We carefully match our trainers to your teams and their goals

Credible & current

We constantly collaborate with Employment Law & Medical Specialists and offer internationally recognised MHFA

Flexible formats

We can completely customise our programmes to your specific needs; be that the topic combination, size, or delivery methods

Global in design

We deliver in a range of languages; ensuring consideration of cultural differences, perspectives, and relevant legislation

Services

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Training <br>Programmes

Training
Programmes

Training in skills and behaviours to enhance workplace wellbeing & facilitate employee productivity

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eLearning<br>Programmes

eLearning
Programmes

Bringing our training content and engaging delivery style to the online world

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Impact<br>Measurement

Impact
Measurement

A system to measure the true impact of your investment in wellbeing training and initiatives

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Consultancy <br>Support

Consultancy
Support

From policies to your wellbeing strategy, our consultancy services are tuned to meet your needs

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Charity

Charity employees and volunteers are super caring people with a tendency to take on the stress of others. If not provided with a highly supportive working environment, they will experience various workplace mental health issues, like vicarious trauma, compassion fatigue and burn-out.

We believe managers are in a fantastic position to influence team culture and to create psychologically safe workplaces where people, not only feel valued and supported but, are able to express their feelings and share some of that emotional burden before it overwhelms. 

For charities with retail stores, the post pandemic rise in violence in stores is adding additional pressure to wellbeing Programmes. It also represents a risk to their operational model, as they rely on volunteers to fill >87% of shop worker positions. At a time when charity retail is booming, the need to retain and recruit volunteers has never been higher. With the right training and perspective on preventing and managing conflict, we believe many situations of violence might be avoided completely thus reducing this risk. 

81%
Employees that feel supported by their organisation are 81% less likely to consider seeking an employment change in the next year.
65%
65% of retail staff turnover is driven by poor mental health
1,300
1,300 incidents of violence or abuse against UK retail workers every day
11,209
There are 11,209 Charity shops in the UK representing 3.65% of all retail units
26,800
Charity retailers employ 26,800 people but rely on a further 186,800 volunteers to work in the retail units.

Charity

Charity employees and volunteers are super caring people with a tendency to take on the stress of others. If not provided with a highly supportive working environment, they will experience various workplace mental health issues, like vicarious trauma, compassion fatigue and burn-out.

We believe managers are in a fantastic position to influence team culture and to create psychologically safe workplaces where people, not only feel valued and supported but, are able to express their feelings and share some of that emotional burden before it overwhelms. 

For charities with retail stores, the post pandemic rise in violence in stores is adding additional pressure to wellbeing Programmes. It also represents a risk to their operational model, as they rely on volunteers to fill >87% of shop worker positions. At a time when charity retail is booming, the need to retain and recruit volunteers has never been higher. With the right training and perspective on preventing and managing conflict, we believe many situations of violence might be avoided completely thus reducing this risk. 

Wellbeing in Charity Statistics

81%
Employees that feel supported by their organisation are 81% less likely to consider seeking an employment change in the next year.
65%
65% of retail staff turnover is driven by poor mental health
1,300
1,300 incidents of violence or abuse against UK retail workers every day
11,209
There are 11,209 Charity shops in the UK representing 3.65% of all retail units
26,800
Charity retailers employ 26,800 people but rely on a further 186,800 volunteers to work in the retail units.

Charity

Charity employees and volunteers are super caring people with a tendency to take on the stress of others. If not provided with a highly supportive working environment, they will experience various workplace mental health issues, like vicarious trauma, compassion fatigue and burn-out.

We believe managers are in a fantastic position to influence team culture and to create psychologically safe workplaces where people, not only feel valued and supported but, are able to express their feelings and share some of that emotional burden before it overwhelms. 

For charities with retail stores, the post pandemic rise in violence in stores is adding additional pressure to wellbeing Programmes. It also represents a risk to their operational model, as they rely on volunteers to fill >87% of shop worker positions. At a time when charity retail is booming, the need to retain and recruit volunteers has never been higher. With the right training and perspective on preventing and managing conflict, we believe many situations of violence might be avoided completely thus reducing this risk. 

Wellbeing in Charity Statistics

81%
Employees that feel supported by their organisation are 81% less likely to consider seeking an employment change in the next year.
65%
65% of retail staff turnover is driven by poor mental health
1,300
1,300 incidents of violence or abuse against UK retail workers every day
11,209
There are 11,209 Charity shops in the UK representing 3.65% of all retail units
26,800
Charity retailers employ 26,800 people but rely on a further 186,800 volunteers to work in the retail units.