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Case study


We partnered with Next in 2017, delivering bespoke employee wellbeing programs globally.

What we did

Wellbeing charter

Working with Next, we developed a Wellbeing Charter to clearly outline what the organisation stood for.

Top down approach

We developed and delivered training from the CEO, to Senior Leaders and managers across the business.

Mental health first aiders

We trained mental health first aiders from various departments to provide initial support.

Train the trainer

We developed a bespoke course for role out, and then trained Next's Trainers how to deliver it.

We met with senior leaders to identify their objectives, and how we could help look after the mental health and wellbeing of their 44,000 employees.

Together, we identified that processes were not integrated, policy-based and reactive.

We developed a 'whole organisation approach' starting with a Wellbeing Charter and Policy, which we launched in a tailored training session for Directors and Senior leaders.

We trained Mental Health First Aiders and developed an ongoing programme of support for them.

We also created a bespoke 'Trainer' Programme, enabling their own internal trainers to deliver training and key messages across the wider business in a cost-effective manner.

We tailored our Manager eLearning program to reflect relevant legislation and positions around mental health in the workplace and employment law in different countries.

What we did

Wellbeing at the core

Mental health and wellbeing is now a pro-active core element of their Health and Safety strategy.

Flexible working

is now formally recognised. Historically, this was not the norm.

First aiders being used

10,000 minutes of conversations had, preventing absence and speeding up appropriate support.

EAP Usage up

Significant increase in usage of Employee Assistance Programme, due to earlier signposting.

What the client said