Mental Health & Wellbeing Courses
Managing Traumatic Incidents & Post Incident Management
Managers often find themselves on the front lines when it comes to managing traumatic events in the workplace. Ensure your managers are equipped to offer unparalleled support during such critical times with our comprehensive "Managing Traumatic Incidents & Post Incident Management" training.
MANAGING TRAUMATIC INCIDENTS & POST INCIDENT MANAGEMENT
Empower your managers to foster a resilient and compassionate work environment, ready to face any challenge that comes their way.
Whether it’s an unexpected crisis or a deeply personal incident that impacts the team, the ability of a manager to respond with empathy and effectiveness can make all the difference.
In this training, we equip managers with the essential tools and strategies to effectively respond to and manage such incidents. From immediate guidance to post-incident management, our comprehensive approach empowers leaders to build personal and team resilience, ensuring the wellbeing of all employees. Discover best practices for managing traumatic events, supporting colleagues, and fostering a resilient work environment in the aftermath of a crisis.
Flexible delivery and content
In today's fast-paced business environment, flexibility in learning is more important than ever. Our course delivery options are designed to adapt to your specific needs, whether it’s tailoring the duration, content or delivery method.
Example Course for Managers
Here is an example of a 3-hour in-person or live virtual Managing Traumatic Incidents for Managers session. Your input would be most welcome to make it truly meaningful and bespoke to your organisation.
Defining trauma and what we mean by a “traumatic event”
Recognising signs of trauma following work incidents
Understanding the common concerns of managers
Recognise the impact of incidents including; stress, anxiety and depression
Best practices in responding to and dealing with traumatic incidents (such as abuse, assault, sudden death)
Providing support following a traumatic event and why “debriefing” is not recommended (with reference to research and NICE guidelines)
Post incident management best practices
The development of Post-Traumatic Stress Disorder (PTSD) and how this is diagnosed
Resources/tools available to build self-care in the aftermath of a traumatic incident
Building personal and team resilience in the face of regular challenges and pressures (it's not just part of the job)
Signposting for further support (internal and external)
Clients we get results for
Just some of the fantastic people we're working with...
Our clients understand that putting wellbeing at the heart of what they do is not only the right thing to do, it’s good for business. A ‘one-size-fits-all’ approach to wellbeing and one-off initiatives just aren’t enough.
Check out our case studies to see how we are helping our clients.
— Latest projects
Selected case studies
Post-Training Support
Meaningful change doesn’t happen as a result of one session. On completion of the live training, your people will receive free additional practical resources to enhance their learning and share with their teams.
We also offer a range of additional options that can be blended into an optional package of post-training support.
Practical Resources: We will share free bite sized videos, ‘activations’, downloads and more.
'Upskill' Sessions: A chance for individuals and teams to join our interactive live sessions and webinars to enhance their skillset and deepen their understanding of vital topics.
'Get Togethers': Connect, share strategies, and review progress in an informal virtual setting. Led by a member of the Oakwood team, this is a chance learn from one another, boost motivation and encourage proactive steps.
Reflective Practice: A chance for individuals and teams to connect with an Oakwood trainer after a period of implementing their learning to reflect on their experience.
Wellbeing Support Calls: Access confidential, non-judgmental support for self-care and resilience from one of our experienced team members.
Ongoing Support: Create a tailored post-training programme, including 'Upskill' sessions and virtual 'Get Togethers', to support your newly trained mental health first aiders, allies, champions and ambassadors.
Ready to invest in the wellbeing of your team?
We’d love to find out more about you and your organisation, and how we can help.
Contact us to discuss your training needs.
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The training was engaging, accessible, informative, important and mind-broadening. We came away with a much clearer picture of how mental health issues affect people at work. The training helped to dispel the stigma and fear of mental health - giving delegates the confidence to recognise some of the symptoms and a desire to do what we can to help people through periods of mental ill-health.
Lord Simon Wolfson
CEO, Next
Oakwood's approach is highly professional and bespoke. The training I attended with them, along with the top 25 senior leaders at Barnardo's was one of the most profound learning experiences I have had in a while. High quality, fast paced, deep, challenging, thought provoking and humorous. Brilliant!
Javed Khan
CEO, Barnados
The session was a great opportunity to reflect on how and why we should always talk about Mental Health, and how we can support one another.
Nick Mackenzie
CEO, Greene King
I’ve worked with the Oakwood team on multiple projects. It’s a sad fact that violence and aggression is on the rise in the retail sector and AS Watson wanted to be proactive and give our colleagues the knowledge and tools to diffuse a potentially intense situation that could put our teams, colleagues, or visitors at risk.
Claire Reeves
People Development Content & Design Manager, Superdrug / AS Watson Group
Oakwood have completed many sessions for us since engaging with them in 2019. All course delegates praise the trainers for their professionalism, experience, and informative style; making the course easy to digest and changing their outlook on mental health. They have commenced some conflict management training, which we know will be delivered to the same standard.
Tommy Kelly
Group Health and Safety Manager, Matalan
The Oakwood team offer amazing support and guidance when needed. Oakwood were the expert friend that helped us springboard to where we are today, introducing wellbeing champions, Mental Health awareness modules, resilience content and listening groups. We have seen much stronger engagement in wellbeing content specifically and expect that to continue to grow.
Chris Britton
Head of Learning and Development, Carpetright
We were seeking a training partner with experience in delivering services to large complex retailers and one able to deliver the right level of impact across our workforce. We see great potential in using Oakwood’s services to enhance the wellbeing and care of our colleagues; making them feel more confident and able to raise issues they have in the workplace.
