Conflict Management & De-Escalation Courses
Breakaway & Self Defence Training
Being threatened or assaulted is not a part of anyone’s job; it’s a serious risk to an employee's personal safety and mental wellbeing. In this course, we offer training tailored to your workplace, equipping your people with best practices in dealing with violent situations.
Workplace Breakaway & Self Defence Courses
In many workplaces, dealing with customer aggression and even violence has, unfortunately, become part of the job. Help your people to thrive in even the most demanding circumstances.
While we always recommend using communication and conflict management skills to defuse and de-escalate situations, there are times when knowing how to safely breakaway from a violent situation and understand basic yet effective self-defence skills is necessary.
By providing managers and employees with the necessary tools and training, we empower them to manage situations of violence or aggression safely and effectively. Our training not only focuses on practical self-defence skills but also enhances their ability to handle challenging interactions with confidence and poise.
Flexible delivery and content
We tailor our training to your specific goals and can integrate your organisation's policies and procedures to ensure your people get the very best learning experience.
Understanding your organisation’s culture, and even the dynamics of individual teams, is crucial for us. It ensures our personal safety training resonates with your people, making it relevant and meaningful. Our global team of instructors tailors every Programmeme to reflect local languages, cultural nuances, perspectives, legislation, and resources.
We offer flexible learning approaches tailored to your needs, including eLearning, live instructor-led workshops, and additional online resources. Whatever suits your team best, we’ve got it covered.
Example Course for Managers or Employees
Here is an example of a full-day in-person instructor-led Breakaway & Self Defence course. Your input would be most welcome to make it truly meaningful and bespoke to your organisation.
Getting proactive to prevent conflict
Identifying personal safety risks and what to do about them
Dealing with violence and aggression in the workplace
Decision making under stress
How to dynamically risk assess situations (warning or danger signs and proxemics)
The impact of drink, drugs and mental ill-health when managing conflict
How to effectively diffuse and de-escalate conflict
Understanding the impact of attitude, communication (verbal and non verbal)
Staying safe when working alone
Understanding the law where you work relating to: health and safety, human rights, self-defence and using force (as an absolute last resort)
Disengagement, Breakaway and Self Defence techniques
Incident reporting, debriefing and post-incident management
Building personal and team resilience
Clients we get results for
Some of the fantastic people we're working with
— Latest projects
Selected case studies
Post-Training Support
Meaningful change doesn’t happen as a result of one session. On completion of the live training, your people will receive free additional practical resources to enhance their learning and share with their teams.
We also offer a range of additional options that can be blended into an optional package of post-training support.
Practical Resources: We will share free bite sized videos, ‘activations’, downloads and more.
'Upskill' Sessions: A chance for individuals and teams to join our interactive live sessions and webinars to enhance their skillset and deepen their understanding of vital topics.
'Get Togethers': Connect, share strategies, and review progress in an informal virtual setting. Led by a member of the Oakwood team, this is a chance learn from one another, boost motivation and encourage proactive steps.
Reflective Practice: A chance for individuals and teams to connect with an Oakwood trainer after a period of implementing their learning to reflect on their experience.
Wellbeing Support Calls: Access confidential, non-judgmental support for self-care and resilience from one of our experienced team members.
Ongoing Support: Create a tailored post-training Programmeme, including 'Upskill' sessions and virtual 'Get Togethers', to support your newly trained mental health first aiders, allies, champions and ambassadors.
Ready to invest in the safety and wellbeing of your team?
We’d love to find out more about you and your organisation, and how we can help.
Contact us to discuss your training needs.